Your telephone is likely to remain yours, and the portability of your number is actually protected by the FCC. However, switching numbers may be beneficial in some cases, but if you want it, you can keep it. Email addresses are a little more difficult to maintain and vary by provider and ISP; if keeping your email addresses and domain names is important to you, let us know and we will work to find solutions that allow you to keep what you have while still enjoying other great benefits.

We guarantee our work—meaning, if your network setup, solution, or equipment from us does not work as expected, give us a call and we’ll get it running! We cannot guarantee third-party services (for example, the quality of calls from your telephone provider), but will be happy to help you evaluate options and alternatives to best fit your needs.

Neither! As a telecommunication company, we focus on helping you get the best of these services, network them accordingly, and use them to their best potential. We can help advise on the best service providers, but SmartCom does not provide our own telephone, internet, or other data connections.

By helping you network and communicate smarter, we help your company to be in better standing. For example, we can help you find the best internet service providers based on your needs and budgets—not on our desire to sell a higher package. We can help you figure out the best way for your employees to be productive, greatly increasing efficiency.

We will do our best to minimize disruptions, but any telecom provider in NJ who says they can “guarantee” no interruptions is optimistic at best, dishonest at worst. Part of the reason we cannot “guarantee” this is because some services depend on your internet or phone providers. However, you can trust that we will do our best to get you up and keep you running as soon as possible.